Frequently Asked Questions
Common questions about working with 868 Digital and what digital transformation actually looks like in practice.
About Digital Transformation
What exactly is digital transformation?
Digital transformation is the process of using technology to fundamentally change how your business operates and delivers value. It’s not just installing new software — it’s redesigning workflows, eliminating manual processes, improving data visibility, and building systems that scale. When done right, it results in measurable efficiency gains, cost reductions, and competitive advantages.
How do I know if my business is ready for digital transformation?
If your team spends significant time on repetitive manual tasks, your data is scattered across disconnected systems, you lack visibility into business performance, or you’re losing business to more digitally capable competitors — you’re ready. Most businesses we work with don’t need to be technically sophisticated to start; they just need a clear-eyed assessment of where the biggest opportunities are.
How long does a digital transformation engagement take?
Scope varies widely. Our Digital Jumpstart (roadmap + quick wins) runs 4–6 weeks. A full Digital Transformation Sprint is 12 weeks. Larger enterprise engagements span 6–12+ months. We recommend starting with a defined scope and phasing additional work based on results — not trying to transform everything at once.
Working With 868 Digital
What industries do you work in?
We work across professional services, financial services, healthcare operations, manufacturing, logistics, and technology companies. Our methodology is industry-agnostic, but we adapt our approach based on the specific regulatory, operational, and competitive context of each sector.
Do you implement the technology yourselves, or just advise?
Both, depending on the engagement. Our advisory work delivers strategies, roadmaps, and recommendations. Our implementation work includes hands-on building, configuration, integration, and launch. Most clients want both — strategy they trust and an implementation team that can actually execute it.
How is 868 Digital different from a typical IT consulting firm?
Traditional IT consulting focuses on technology. We focus on business outcomes that happen to require technology. We start every engagement with your business model, your constraints, and what success actually looks like for your team — then work backward to the right technology approach. We also focus heavily on change management and adoption, which is where most IT projects fail.
Pricing & Engagement
How do you price your engagements?
Most engagements are fixed-fee based on defined scope. This protects you from open-ended billing and forces us to be clear about what we’re delivering. Advisory retainers are month-to-month. For complex enterprise work, we use milestone-based billing.
What’s the first step to get started?
Request a free Digital Strategy Assessment. In 30–45 minutes, we’ll evaluate your current digital state, identify your top 3 transformation opportunities, and give you enough clarity to decide whether to move forward. No obligation.
Ready to Get Answers to Your Specific Questions?
Every business situation is different. Let’s have a real conversation about yours.
Contact 868 Digital